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Interne klantcontracten bij ING Facility Management: van 'face-to-face' naar 'click & call'

Professional Knowledge March 2011

De klanten van het facilitair bedrijf van ING worden niet meer face-to-face maar per e-mail, intranet en telefoon geholpen bij storingen, klachten en vragen.

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Interne klantcontracten bij ING Facility Management: van 'face-to-face' naar 'click & call'

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Interne klantcontracten bij ING Facility Management: van 'face-to-face' naar 'click &amp; call'

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Interne klantcontracten bij ING Facility Management: van 'face-to-face' naar 'click & call'